What can you do?
If you come across a suspicious offer or website, you can report it to us using the following form.
Warning about imitation and counterfeit products
Brand and product piracy: Imitation products are a major risk
Trademark and product piracy as a form of white-collar crime is not only illegal and damaging the economy and companies, but it also poses a high safety and health risk to users.
Like with many well-known companies, STIHL's products are a popular target for counterfeiters. Through the production and distribution of counterfeit products, criminals attempt to knowingly deceive consumers and generate profits through the exploitation of the "STIHL" brand’s popularity.
How do I recognise plagiarism?
While STIHL products are characterized by strict quality and safety standards, this is not the case with counterfeit products. In many cases, they are no longer operational after a short time and mostly safety-relevant features are missing.
Nearly all of the counterfeit products originate in China and resemble the original STIHL products, particularly due to their orange/light grey color scheme or by using the STIHL logo. However, they have nothing else in common with the original products.
Brand protection at STIHL
STIHL is combating the illegal trade in counterfeit products through a dedicated and motivated global brand protection team. The team cooperates closely with various stakeholders worldwide, e.g. investigators, law firms, customs and enforcement authorities, to use all available legal remedies to prevent the production and sale of counterfeits online as well as in stores.
How do you protect yourself?
STIHL sells its products exclusively through authorized dealers and through its own web shops.
At your STIHL dealer and in the official STIHL web shop, you can be sure to get 100 percent STIHL quality.
Please note that the purchase of products from unauthorized dealers is always at your own risk.
Be careful with offers on online marketplaces and on social media channels. Characteristics of fraudulent offers are strikingly low prices, high discounts and incorrect spelling of the brand name "STIHL". Moreover, the layout of the official STIHL web shop is often copied, under use of original STIHL images.
