Product recalls & warnings

Recalls of STIHL products

RMA 235 lawn mower

STIHL is recalling a limited production range of RMA 235 battery lawn mowers. It only affects machines within certain serial number ranges. 

Battery chainsaw MSA 300 C-O with greyed out battery AP 500 S

STIHL recalls a limited number of MSA 300 chainsaws. Machines that have a serial number below 447457319 are affected.

STIHL Motorsäge MS 391

STIHL is recalling a limited quantity of MS 391 chainsaws. The machine number range 190993963 - 190994982 is affected.

STIHL Motorsäge MS 462

STIHL is recalling a limited quantity of MS 462 chainsaws. Machine number ranges 190996183 - 191007172 and 191027366 - 191027557 are affected.

Close-up shot of a STIHL TS 410 on a construction site.

STIHL is recalling a limited number of TS 410 and TS 420 cut-off machines due to their flywheel not having been fitted in accordance with the specification. All machines with machine numbers from 189442634 up to and including 190001700are affected.

A man using a STIHL SR 450 in the field.

STIHL is recalling a small number of our glove range having learnt they have been found to be in doubt to meet legal limits for polycyclic-aromatic hydrocarbons (PAH).

Warnings

BOGUS ONLINE OFFERS FOR THE STIHL GTA 26

A person using a STIHL GTA 26 to cut off a branch.

There are currently a number of websites and advertisements from bogus providers in circulation, which claim to be selling the STIHL GTA 26 garden pruner at low prices between $24 and $49. These fraudsters give the impression of being directly linked to STIHL. For example, they use official STIHL image material or URLs with STIHL references. However, anyone taken in by these offers will not receive a STIHL product after payment.

BRAND AND PRODUCT PIRACY

STIHL employees checking the quality of a STIHL leaf blower.

STIHL products are renowned for their strict quality and safety standards – but imitations and copies are not. We tell you how to protect yourself against the potential dangers of counterfeit products.

WARNING ABOUT NON-CONFORMING CHAINSAWS

STIHL MS261 chainsaw

“Non-conforming” power tools are increasingly appearing on the European market in various retail settings. Non-conformity means that the relevant legal requirements have not been met, in particular with respect to safety and emissions standards designed to protect the user and the environment.

E10 Compatibility

The fuel tank of a STIHL chainsaw being topped up with fuel using the filling system.

Want to know whether your STIHL or VIKING product is compatible with E10 fuel? The information you need is here.

More about STIHL